Cancellation and refunds for our lifestyle events including weekend and evenings.

Evening or day lifestyle events: If you cancel less than 28 days prior to the event, your WildLuing booking is non-refundable or exchangeable. Please note, if receiving a refund, this can take up to 14 days.

If you cancel more than 28 days prior to your booking, you can choose to either receive a full refund or move your booking to an alternative day or event – using the credit to count towards an event. If you have used a gift card to book the event, this is not eligible for a refund, but we can move your booking to a similar event of same value or use it as credit for an event, before your gift card expiry date.

2 or 3 night lifestyle events: If you cancel less than 42 days (6 weeks) prior to the event, your WildLuing booking is non-refundable or exchangeable. Please note, if receiving a refund, this can take up to 14 days.

If you cancel more than 42 days (6 weeks) prior to your booking, you can choose to either receive a full refund or move your booking to an alternative event – using the credit to count towards an event. If you have used a gift card to book the event, this is not eligible for a refund, but we can move your booking toa similar event of same value or use it as credit for an event, before your gift card expiry date.

If WildLuing cancels an event: If WildLuing have to cancel due to things out of our control, such as flooding, failure of power, weather, water supply issues or fire we will contact you as soon as possible and honour your booking and move it to a future event of a similar value, or use the credit towards another event of your choosing.

If you have booked a WildSuite alongside your event ticket, our WildSuite Terms & Conditions apply separately.